$118.5B lost to failed payments every year.
See failures. Recover revenue.
Real-time payment observability across every processor. FlowSight shows you exactly where your payments fail and why. Then helps you fix it.
Free tier available. No credit card, no commitment. We'll get you set up within 24 hours.
of online transactions fail at checkout
of customers never return after a payment failure
lost to failed payments every year
The Problem
Your payments are a $118.5B blind spot
10–15% of online transactions fail at checkout. Your payment processor gives you a generic error code (do_not_honor) and retries once after 24 hours. Same retry for a declined card, an abandoned checkout, and a fraud false positive.
62% of customers never come back after a payment failure. Every unrecovered transaction is a customer lost — silently, permanently.
You wouldn't run your servers without monitoring. You wouldn't deploy code without observability. But your payment stack, the thing that actually makes you money, is a black box.
Lost to failed payments annually
Accuity/LexisNexis
Of customers never return
after a payment failure
IR/Slicker
Organic recovery rate
without intervention
Industry estimates; FlowSight production data
See
Real-time visibility across every processor
Every payment event is classified as it happens. Not in tomorrow's batch export. Approval rates, failure breakdowns, latency percentiles, and volume trends. All live, all in one dashboard.
Compare processors side by side. See which one performs best for each card brand and region. Know when something changes before your customers do.
- Live approval rates across all processors
- Processor comparison by card brand and region
- Latency percentiles and volume trends
Understand
Not just what failed — why
Every failure is classified into a specific, actionable category. Not a generic error code. A root cause you can act on.
Track every payment across its full lifecycle. See when failures spike, which days are worst, what time of day costs you the most.
- 14 failure categories: declined, insufficient funds, fraud, abandonment, timeout, processor error, and more
- Full payment lifecycle tracking: started, failed, abandoned, recovered, expired
- Anomaly alerts when failure rates spike or processors degrade
Recover
Different failures need different responses
A declined card is not the same as an abandoned checkout. FlowSight classifies every failure by root cause. When recovery ships, each failure type gets the right response automatically.
FlowSight identifies the failure type. Here's what each recovery response looks like:
Suggest an alternative payment method. Time the message for when the customer is most likely to retry.
Send a recovery message immediately, while the customer is still in a buying mindset. Include a direct link back.
Request identity verification. Many fraud blocks are false positives — legitimate customers caught by aggressive rules.
Retry after payday. FlowSight times the retry based on when the failure occurred, not a generic 24-hour delay.
Transparent attribution
Every recovered transaction is tracked in your dashboard. You see exactly what FlowSight recovered versus organic recovery. Performance fees apply only to FlowSight-recovered revenue.
Target: 15–25% recovery rate
Merchants recover 6–14% organically. FlowSight's targeted recovery actions push that to 15–25% by matching the right response to each failure type.
Recovery automation coming soon. Failure intelligence, classification, and observability are available now.
Harden
Prevent failures before they happen
Recovery is valuable. Prevention is better. FlowSight identifies the structural issues causing your payments to fail. Then it shows you exactly how to fix them.
Misconfigured 3DS rules. The wrong processor for certain card brands. Timeout thresholds that are too aggressive. Fraud rules rejecting legitimate customers. These are fixable problems — once you can see them.
- Processor performance by card type: see which processor has the highest approval rate for each card brand
- Timeout and latency analysis: identify where slow responses cause transaction drops
- Fraud rule impact: see how many legitimate customers your fraud rules are blocking
- Card brand and debit/credit performance gaps: surface issues you didn't know existed
Who It's For
Built for teams that take payments seriously
You process 5,000+ payments a month
And you've wondered why your success rate dipped last Tuesday. Or worse, you never noticed until a customer complained.
You use multiple processors
Stripe, Adyen, PayPal: each with its own dashboard, its own error codes, its own blind spots. You need one view.
You're losing revenue to payment failures
Declined cards, abandoned checkouts, fraud false positives. You know it's happening but can't quantify it. Or fix it.
Your tools show what failed but not why
A do_not_honor code tells you nothing. You need root cause analysis, not error strings.
Most businesses now use integrated payment systems, and each processor is another blind spot
For Developers
Connect in days, not weeks. Or instrument with our SDK.
Two paths to get started. Webhook adapters for teams that want zero code changes. SDK for developers who want fine-grained control.
No code changes to your checkout. FlowSight connects to your payment processor's webhooks and ingests events automatically.
For engineering teams that want instrumentation-level control. One package, zero dependencies. Private beta. Request access.
import { FlowSight } from '@flowsight/sdk';
const fs = FlowSight.init({
apiKey: 'fs_live_...'
});
fs.trackEvent({
event_type: 'payment.completed',
processor: 'stripe',
amount: 9999,
currency: 'USD',
status: 'succeeded'
});Supported processors: Stripe · PayPal · Adyen and more
Why FlowSight
Why not just use your processor's retry?
Your processor optimizes for itself. Stripe improves Stripe transactions. Adyen improves Adyen transactions. Neither will tell you that routing Visa to a different processor would lift your approval rate by double digits.
FlowSight sits above all your processors. We see patterns no single processor can — because no single processor has the full picture.
Pricing
Start free. Scale when you're ready.
See the problem at no cost. Pay when you need more depth, retention, or support.
Free
No recovery fees
For any business that wants to see what's failing.
- 10K events/month
- Real-time dashboard
- Failure classification
- 7-day data retention
Growth
+ 20% of recovered
For teams ready to act on every failure, not just see them.
- Everything in Free
- Recovery intelligence
- Processor intelligence
- 90-day retention
Enterprise
+ 15% of recovered
For businesses where a 1% approval rate improvement is worth millions.
- Everything in Growth
- Unlimited retention
- Dedicated support
- Quarterly reviews
Strategic
+ 12% of recovered
For payment teams embedding FlowSight into their stack.
- Everything in Enterprise
- Custom SLA
- API access
- Dedicated account manager
Performance fees apply only to transactions recovered through FlowSight. Organic recovery is not charged.
Partners
Earn recurring revenue on every merchant you refer
FlowSight works with agencies, payment consultancies, and platform integrators. You bring merchants. We handle the technology. You earn recurring revenue on every merchant you bring to FlowSight. Our partners value the observability layer most.
Recurring revenue
Earn on every merchant,
every month
Zero investment
No technology build.
No upfront costs.
48-hour setup
Merchant live on FlowSight
in two days
Stop losing revenue to failed payments
See FlowSight on your payment data. Start with the free tier. No credit card, no commitment.
Tell us what you need and we'll get you set up within 24 hours.
Request received ✓
We'll review your request and email you within 24 hours with next steps, including credentials if you selected the free tier.
Or email us directly at admin@flowsight.pro